These Terms and Conditions set out the basis on which we provide domestic and commercial removal, packing, storage and associated services in Finsbury Park and surrounding areas. By booking or using our services, you agree to be bound by these Terms and Conditions. Please read them carefully before confirming your booking.
In these Terms and Conditions, the following definitions apply:
1.1 We, us, our: The removal company providing services under these terms.
1.2 You, your, customer: The person, firm or company who books or uses our services.
1.3 Services: Any removal, packing, loading, transport, unloading, storage or related services we agree to provide.
1.4 Goods: All items of any description that we move, handle, store or otherwise deal with on your behalf.
1.5 Contract: The agreement between you and us for the provision of services, incorporating these Terms and Conditions and any written quotation or written confirmation we issue.
2.1 Any quotation we provide is based on the information you supply, including property access, volume of goods, distance, and any special requirements. Quotations are valid for 30 days unless stated otherwise.
2.2 Quotations are provided on the assumption that access to and from the properties is reasonable and safe for our vehicles and staff. Additional charges may apply if access is restricted or substantially different from what was indicated at the time of quotation.
2.3 We provide services primarily in Finsbury Park and nearby areas, and we also undertake moves to and from other locations within the United Kingdom, subject to agreement at the time of booking.
2.4 Quotations do not include any customs duties, parking fines, congestion or clean air zone charges, tolls, or charges for third party services unless specifically stated.
3.1 A booking is only confirmed when you have accepted our quotation in writing and we have acknowledged that acceptance in writing. A provisional date offered by us does not constitute a confirmed booking.
3.2 We may require a deposit at the time of booking. The deposit amount and due date will be specified in the quotation or booking confirmation. If a deposit is required and not received by the due date, we reserve the right to release the booking slot.
3.3 It is your responsibility to ensure that all details in the quotation and booking confirmation are accurate, including addresses, dates, times, inventory, and any particular access issues. You must notify us promptly of any changes.
3.4 Any significant change to the booking, including date, time, volume of goods, or services required, may result in an adjusted quotation and additional charges.
4.1 Unless agreed otherwise in writing, payment of the full balance is due no later than the commencement of the removal service on the day of the move. We reserve the right not to commence loading until payment has been made in full.
4.2 We accept payment by methods specified in our quotation or booking confirmation. We do not accept payment in cash by post.
4.3 If payment is not made in accordance with these Terms and Conditions, we may:
a) suspend or cancel the services, and
b) charge interest on late payments at the statutory rate applicable to commercial debts, or at 4 percent above the Bank of England base rate for consumer customers, whichever is higher.
4.4 Any additional services requested on the day of the move that are outside the scope of the original quotation will be charged at our standard rates. Examples include extra trips, additional packaging materials, dismantling or reassembling furniture not previously agreed, or waiting time caused by delays beyond our control.
4.5 You will be responsible for any parking charges, penalty charge notices, congestion charge or similar fees incurred by us as a direct result of carrying out the services at your instruction.
5.1 If you wish to cancel or postpone your booking, you must notify us as soon as possible in writing. The following cancellation charges may apply based on the notice given before the agreed start time:
a) More than 10 working days: No cancellation charge; any deposit will be refunded, less any non-recoverable costs incurred by us.
b) Between 5 and 10 working days: Up to 50 percent of the total quoted price.
c) Less than 5 working days: Up to 75 percent of the total quoted price.
d) Less than 48 hours or on the day of the move: Up to 100 percent of the total quoted price.
5.2 If we need to cancel or postpone the services due to circumstances beyond our reasonable control, such as severe weather, accidents, road closures, staff illness, vehicle breakdown, or public emergencies, we will notify you as soon as reasonably possible and arrange an alternative date. We will not be liable for any indirect or consequential losses arising from such cancellation or postponement.
6.1 You are responsible for:
a) Ensuring that adequate and lawful parking is available for our vehicles at both collection and delivery addresses.
b) Obtaining any necessary permits, authorisations or permissions, including parking suspensions and building or estate management approvals.
c) Ensuring that the property is safe and accessible for our staff and vehicles.
d) Properly preparing and packing your goods unless you have requested and we have agreed to provide packing services.
e) Removing and securing all personal documents, cash, jewellery, valuables and prohibited items prior to the move.
6.2 You must be present, or represented by an authorised person, at both collection and delivery addresses to provide access, verify items, and sign the relevant documentation.
6.3 You must not ask our staff to undertake any illegal activities, nor to move any items that are unsafe, prohibited, or not properly prepared for transport.
7.1 Unless specifically agreed in writing, we do not accept for removal or storage:
a) Hazardous, toxic, flammable or explosive substances, including gas cylinders, petrol, paint, fireworks and similar items.
b) Perishable or frozen foods and any items requiring refrigeration.
c) Live animals, plants, or any other living organisms.
d) Cash, precious metals, jewellery, watches, securities, deeds, or items of exceptionally high value.
e) Illegal items, counterfeit goods, or items that you do not have the lawful right to possess or move.
7.2 If any such items are moved or stored without our knowledge, we will have no liability for their loss or damage, and you will be responsible for any costs, losses or damages we incur as a result.
8.1 We will exercise reasonable care and skill in providing our services. Our liability for loss or damage to goods is subject to the exclusions and limitations set out in these Terms and Conditions.
8.2 We will not be liable for:
a) Loss or damage resulting from your failure to pack goods properly when packing is undertaken by you.
b) Loss or damage to fragile items such as glass, mirrors, china, or electronic equipment where they have not been professionally packed by us.
c) Damage to furniture or goods that are already defective, weak or structurally compromised.
d) Loss or damage caused by normal wear and tear, gradual deterioration, atmospheric or climatic conditions.
e) Loss or damage caused by vermin, infestation, or inherent vice in the goods.
f) Loss of data, files or software on any electronic devices.
8.3 Our total liability for loss of or damage to goods, whether arising from our negligence or otherwise, shall not exceed the lower of:
a) The cost of repairing or replacing the item, taking into account wear and tear and depreciation, or
b) A maximum aggregate limit per job, as stated in our quotation or insurance summary.
8.4 We will not be liable for any indirect or consequential loss, including but not limited to loss of profit, loss of income, or loss of opportunity, even if we were aware of the possibility of such loss.
8.5 Nothing in these Terms and Conditions shall exclude or limit our liability for death or personal injury caused by our negligence, for fraud or fraudulent misrepresentation, or for any other liability that cannot be excluded or limited under applicable law.
9.1 You must inspect your goods as far as reasonably possible at the time of delivery.
9.2 Any visible loss or damage must be reported to our team on the day of the move and noted on the delivery documentation where practicable.
9.3 Any claim or complaint relating to loss or damage must be submitted to us in writing as soon as reasonably possible, and in any event no later than 7 days after the completion of the services. Please provide a full description of the issue and evidence such as photographs and receipts where available.
9.4 Failure to notify us of a claim within this time limit may affect our ability to investigate and may reduce or extinguish any liability we may have, except where you can show that it was not reasonably possible to notify us earlier.
10.1 We operate in accordance with relevant UK waste and environmental regulations. Where we agree to remove unwanted items or waste as part of our services, we will do so in a lawful and responsible manner.
10.2 Certain items may be classified as controlled or hazardous waste and may be subject to additional handling, transport and disposal requirements. We reserve the right to refuse to remove such items or to charge additional fees to cover the necessary specialist services.
10.3 We may use licensed waste transfer facilities and recycling centres for the disposal of suitable items. You acknowledge that once items have been handed over to us for disposal, they cannot be retrieved.
10.4 You are responsible for ensuring that any items you ask us to remove for disposal do not contain personal data, confidential information or items of value. We will not be responsible for the loss of any such items once they have been designated as waste.
11.1 We will take reasonable care to avoid causing damage to property while providing our services. However, we are not responsible for damage to walls, floors, doors, staircases, fixtures or fittings where it arises as a result of moving large or awkward items through tight spaces that you have requested us to navigate.
11.2 You should take reasonable steps to protect floors, carpets and surfaces before our arrival, and to remove any obstacles that may cause damage or pose a risk to our staff.
11.3 You are responsible for ensuring that our vehicles can park lawfully and safely within a reasonable distance of the property. If we incur parking penalties, towing charges or similar costs as a result of following your instructions, you shall reimburse us in full.
12.1 We will not be liable for delays or failure to perform our obligations caused by events outside our reasonable control. These include but are not limited to severe weather, road closures, accidents, vehicle breakdowns, public transport disruptions, strikes, lockouts, civil disturbances, or other public emergencies.
12.2 Where such a delay occurs, we will make reasonable efforts to keep you informed and to minimise disruption. If the delay is substantial, we may agree a revised date or schedule for the services.
13.1 We maintain appropriate insurance cover for our business activities in accordance with industry standards. Details of our insurance cover and any applicable limits or exclusions may be provided on request.
13.2 Risk in the goods passes to us when we begin handling them and remains with us while they are in our custody and control during the agreed services, subject to the limitations set out in these Terms and Conditions. Risk will pass back to you when the goods are delivered to the agreed address or returned to your control.
14.1 We reserve the right to use carefully selected subcontractors to carry out all or part of the services. Where we do so, these Terms and Conditions will still apply, and we will remain responsible for the proper performance of the contract.
15.1 We will collect and process personal information about you only for the purposes of administering your booking, providing our services, and complying with our legal obligations.
15.2 We will take reasonable measures to keep your personal data secure and will not sell or share it with third parties except where necessary to perform the contract, comply with the law, or with your consent.
16.1 These Terms and Conditions, and any dispute or claim arising out of or in connection with them or their subject matter or formation, shall be governed by and construed in accordance with the laws of England and Wales.
16.2 You and we agree that the courts of England and Wales shall have exclusive jurisdiction to settle any dispute or claim arising out of or in connection with these Terms and Conditions, our services, or their subject matter or formation.
17.1 If any provision of these Terms and Conditions is found to be invalid or unenforceable, that provision shall be severed and the remaining provisions shall continue in full force and effect.
17.2 No failure or delay by us in enforcing any of our rights under these Terms and Conditions shall be taken as a waiver of those rights unless we confirm a waiver in writing.
17.3 These Terms and Conditions, together with any written quotation or booking confirmation, constitute the entire agreement between you and us in relation to the services and supersede any prior discussions or agreements.
17.4 We may update or amend these Terms and Conditions from time to time. The version in force at the time of your booking will apply to your contract with us.
If you are looking for trustworthy removal companies in Finsbury Park, N4 that can help with your removals, we are your best choice.
| Transit Van | 1 Man | 2 Men |
| Per hour /Min 2 hrs/ | from £60 | from £84 |
| Per half day /Up to 4 hrs/ | from £240 | from £336 |
| Per day /Up to 8 hrs/ | from £480 | from £672 |
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